Help Center
Structured support for buying, selling, verification, shipping, disputes, compatibility, and account management.
Search help
Browse best-value parts
See listings ranked by value score, trust score, and risk filters instead of generic marketplace urgency.
Open dealsLearn the trust system
Review verification expectations, dispute handling, and category-specific buyer checks.
Trust & safetyGet direct support
Open a structured support request for listing issues, suspicious listings, seller onboarding, or order problems.
Contact supportSupport category grid
Product support routes
Buying
Understand checkout, saved items, trusted listings, and how to verify a part before confirming delivery.
Selling
Learn how to list with proof, improve Trust Score, and avoid preventable review delays.
Verification
See what listing proof matters by category and what badges buyers should look for first.
Shipping & delivery
Track shipment states, prepare for delivery, and record unboxing evidence if something looks wrong.
Disputes
Report suspicious listings, open order issues, and understand how evidence is reviewed.
Build planner / compatibility
Use rules-based compatibility checks for socket, RAM generation, PSU headroom, and case clearance.
Account & payments
Manage login, saved addresses, payment methods, verification, and order visibility from one account.
Top FAQs
Common marketplace questions
What makes a listing safer to buy on PCForge?
Listings become easier to trust when sellers complete structured fields, upload proof, add enough photos, and maintain a stronger seller history.
Why do some listings show Demo Listing badges?
Demo listings are seeded examples used only to keep low-inventory surfaces alive and show what strong listing quality should look like. They are never purchasable.
What should I record at delivery?
Keep the package label visible, record the unboxing, and compare serials, accessories, and physical condition against the listing proof before confirming completion.
How does the build planner check compatibility?
PCForge uses deterministic rules for CPU socket, motherboard RAM type, PSU headroom, GPU length, and cooler or case fitment. It does not rely on live AI guesses.
Can sellers list without invoice or warranty proof?
Yes, but listings with fewer supporting proofs score lower on trust and may show a higher risk level depending on the category.
What happens when a listing looks suspiciously cheap?
Listings priced well below the fair-price floor receive higher risk scores and may be pushed into manual review before going live.
Support CTA
Need direct support for an order, listing, or suspicious activity?
Use the structured contact form so PCForge can route your issue faster and keep the evidence trail intact.